Return Policy
POLICY
NO REFUNDS
NO EXCEPTIONS
NO CANCELLATIONS
We do offer the option for a STORE CREDIT only. This is available for items purchased from HOUSE OF FE are eligible for store credit within 7 days after delivery.
FINAL SALE items are not eligible for exchange or store credit.
Customer are responsible for return shipping .
CONDITIONS
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:
CLOTHING & SHOE ITEMS
Please be careful of makeup or deodorant rubbing off on the garment. It will not be accepted.
RETURNS
We will accept items that have not been opened, worn, or tampered with. In the unlikely event you are not satisfied with your purchase we will issue a full STORE CREDIT for unused merchandise.
We will send you an email when your return package is delivered back to our warehouse. Please keep in mind, returns take us 4-8 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.
DAMAGED ITEMS
If you receive an item that is damaged, please contact customer service immediately.